New Albany-Floyd County Consolidated School Corporation~ Indiana
New Albany-Floyd County Consolidated School Corporation has used Go Solutions Group, Inc. for approximately seven years to process our Medicaid billing and has had good results with the services they provide. Their technical competence, knowledge, service and support have been excellent. We are appreciative in the fact that Go Solutions Group, Inc. actively monitors changes in State and Federal laws and regulations and is able to provide us with relevant information to assist us in making management decisions about our program. Go Solutions Group, Inc. has also assisted in lobbying the Indiana legislature to make positive changes in the Medicaid billing system for school systems.
Fred McWhorter II
Director of Business/Treasurer
My experience in working with Go Solutions Group has all been good. Staff members have consistently provided service professionally, quickly and have always been pleasant. They express willingness to help in any way they can and answer questions in a timely manner. I would recommend them to any prospective client.
Ft Wayne, IN
Most SLP's are under multiple time constraints and mandates from many arenas during their typical school day. I appreciate how quickly and efficiently Heather provides new information and I appreciate all the changes that are being made so that SLP's can supply needed information in a quicker manner. All this really DOES matter to ALL school-based SLP's!!!!
Service & Support Team
Douglas County School System
Every interaction our district has experienced with the staff at Go Solutions has been positive. The team at Go Solutions is pleasant, helpful, professional and responds quickly when we have questions. Megan provided excellent, step by step on-site training to assist our service providers with their Medicaid claims. The Go Claim system is extremely user friendly and it has helped obtain our Medicaid reimbursements in a simple efficient manner.
- Jill, Director
Chicago Heights, IL
Go Solutions staff is always available, informed, and helpful. The set up is great. Knowing they are there, makes billing a lot easier. Glenelle and Mindy are friendly and great teachers. It is an invaluable resource to our agency. It is the people that make it work so well.
Western New Mexico University
Customer service is exceptional! Calls are answered immediately and a representative is always available! The efficiency of the program along with monthly updates on entries, has allowed me to monitor the data more closely and double our claims from 20,000 to 40,000 since the beginning of the school year.
Darien SD #61
I would like to congratulate you on the excellent inservice you provided last week on Fee For Service Billing. It was the most complete explanation of the entire system that I have ever had in any district (Marengo, Olympia, McHenry County). I am actually starting to understand the whole system.
Also, thanks for agreeing to put in the new caseload.
Speech Language Pathologist
Billing Medicaid is a lot of extra work for the SLP, PT, OT etc. – however, Heather Smith with GoClaim has made this as painless as possible for us in Glynn County. She appears to be very knowledgeable and addresses our problems/questions in a timely fashion.
David Ray Dockery
Speech Learning Pathologist
Glynn County, GA
For the past several years, Go Solutions Group, Inc. has administered our districts Medicaid services and claims reporting. Their electronic reporting has streamlined this task tremendously from “the paper and pencil process.” used in the past. Our staff really appreciates their support in every way. I’m sure the district receives more reimbursement due to the ease of electronic reporting. The district surely saves money by not having district personnel handling these duties. Go Solutions is always willing to provide on-site training for new staff when they are hired into the district or as a refresher for current employees who have not been involved with these duties in the past. There is on-line help as well as a toll-free number to call a “Help Desk” if there are questions during their reporting. The reminders prior to reporting deadlines are very helpful to supervisors to be aware of staff needing to complete their duties.
I would highly recommend Go Solutions Group, Inc. to any school district considering this service.
Sarah, Administrative Assistant
Student Support Services
Springfield Public School District #186
School City of Hammond ~ Indiana
The School City of Hammond uses Go Solutions, Inc. for our school Medicaid billing agent. Go Solutions has the experience that our district needed to help keep track of records and file for Medicaid. We appreciate that Go Solutions is always on top changes in state and federal laws.
The School City of Hammond is very pleased with the service provided by Go Solutions,Inc. and will continue to partner with them in the future.
Director of Special Education