Go Solutions has been very quick to respond when we have asked for assistance. The system is easy to use, and I appreciate that past suggestions have been incorporated!
My experience in working with Go Solutions Group has all been good. Staff members have consistently provided service professionally, quickly and have always been pleasant. They express willingness to help in any way they can and answer questions in a timely manner. I would recommend them to any prospective client.
Ft Wayne, IN
I have worked with other Medicaid FFS companies but Go-Solutions is my first choice for customer support that is dependable, accurate, efficient and effective. I wouldn't hesitate to recommend them.
Program Supervisor & Medicaid
The Go Solution staff has gone above and beyond to assist me with understanding and implementing the Fee for Service Billing. This is totally different from the time study billing I have done in past years. I want to personally thank Mindy and her staff. They have been wonderfully helpful in assisting me with this new billing procedure.
Pam, BSN, RN
Olympia School District
School City of Hammond ~ Indiana
The School City of Hammond uses Go Solutions, Inc. for our school Medicaid billing agent. Go Solutions has the experience that our district needed to help keep track of records and file for Medicaid. We appreciate that Go Solutions is always on top changes in state and federal laws.
The School City of Hammond is very pleased with the service provided by Go Solutions,Inc. and will continue to partner with them in the future.
Director of Special Education
I would like to say that Heather Smith at Go Solutions Group, Inc. has been very helpful and informative to help me complete Medicaid billing online. I really appreciate all of the quick responses and support when I have needed help. Doing Medicaid billing online with Go Solutions has been much easier and less time consuming than in the past on paper. Thank you very much for your great online system for checking students, for billing and your great customer support!
Glynn County School District,GA
Go Solutions staff is always available, informed, and helpful. The set up is great. Knowing they are there, makes billing a lot easier. Glenelle and Mindy are friendly and great teachers. It is an invaluable resource to our agency. It is the people that make it work so well.
For the past several years, Go Solutions Group, Inc. has administered our districts Medicaid services and claims reporting. Their electronic reporting has streamlined this task tremendously from “the paper and pencil process.” used in the past. Our staff really appreciates their support in every way. I’m sure the district receives more reimbursement due to the ease of electronic reporting. The district surely saves money by not having district personnel handling these duties. Go Solutions is always willing to provide on-site training for new staff when they are hired into the district or as a refresher for current employees who have not been involved with these duties in the past. There is on-line help as well as a toll-free number to call a “Help Desk” if there are questions during their reporting. The reminders prior to reporting deadlines are very helpful to supervisors to be aware of staff needing to complete their duties.
I would highly recommend Go Solutions Group, Inc. to any school district considering this service.
Sarah Hardy, Administrative Assistant
Student Support Services
Springfield Public School District #186