I have worked with other Medicaid FFS companies but Go-Solutions is my first choice for customer support that is dependable, accurate, efficient and effective. I wouldn't hesitate to recommend them.
Program Supervisor & Medicaid
Go Solutions has been very quick to respond when we have asked for assistance. The system is easy to use, and I appreciate that past suggestions have been incorporated!
Lemont - Bromberek Combined School District~ Illinois
........A representative from Go Solutions recently conducted free, on - site training for our fee-for-service providers. He covered the basics of Medicaid submissions and provided answers to lingering questions in an interesting manner which left the providers feeling supported.
We would strongly recommend the services of Go Solutions to other schools. Each instance of our experience with this organization has been postive.
Kathy Kasper and Susan P. Wulczyn Director of Student Services
I would like to say that Heather Smith at Go Solutions Group, Inc. has been very helpful and informative to help me complete Medicaid billing online. I really appreciate all of the quick responses and support when I have needed help. Doing Medicaid billing online with Go Solutions has been much easier and less time consuming than in the past on paper. Thank you very much for your great online system for checking students, for billing and your great customer support!
Glynn County School District,GA
For the past several years, Go Solutions Group, Inc. has administered our districts Medicaid services and claims reporting. Their electronic reporting has streamlined this task tremendously from “the paper and pencil process.” used in the past. Our staff really appreciates their support in every way. I’m sure the district receives more reimbursement due to the ease of electronic reporting. The district surely saves money by not having district personnel handling these duties. Go Solutions is always willing to provide on-site training for new staff when they are hired into the district or as a refresher for current employees who have not been involved with these duties in the past. There is on-line help as well as a toll-free number to call a “Help Desk” if there are questions during their reporting. The reminders prior to reporting deadlines are very helpful to supervisors to be aware of staff needing to complete their duties.
I would highly recommend Go Solutions Group, Inc. to any school district considering this service.
Sarah Hardy, Administrative Assistant
Student Support Services
Springfield Public School District #186
New Albany-Floyd County Consolidated School Corporation~ Indiana
New Albany-Floyd County Consolidated School Corporation has used Go Solutions Group, Inc. for approximately seven years to process our Medicaid billing and has had good results with the services they provide. Their technical competence, knowledge, service and support have been excellent. We are appreciative in the fact that Go Solutions Group, Inc. actively monitors changes in State and Federal laws and regulations and is able to provide us with relevant information to assist us in making management decisions about our program. Go Solutions Group, Inc. has also assisted in lobbying the Indiana legislature to make positive changes in the Medicaid billing system for school systems.
Fred McWhorter II
Director of Business/Treasurer
I would like to congratulate you on the excellent inservice you provided last week on Fee For Service Billing. It was the most complete explanation of the entire system that I have ever had in any district (Marengo, Olympia, McHenry County). I am actually starting to understand the whole system.
Also, thanks for agreeing to put in the new caseload.
Speech Language Pathologist
Prairie-Hills Elementary School District 144~ Illinois
...........As far as a company to do business with, GO SOLUTIONS is one the best service providers that we have ever dealt with. Their customer service is exemplary and office staff is always available to entertain any questions or concerns that we may have. Along with the LEA, they provide training, instructional materials and electronic assistance in utilizing Go Claim, GSGI's internet-based data entry system.
Based on our experience, any company should be very pleased to be the one that does business with GO Solutions. They are professional, courteous, trustworthy and timely with submissions. We hope to have a long-standing relationship with this company.
Very sincerely yours,
Dr, Denise Julius, Director of Special Education
This past week I completed a couple of Health Aide Review forms to submit to PCG for approval of ADLs. Thank you and the Go Solutions IT team for making the form in Go Claim work as I envisioned. It is so nice that so much information populates with accuracy. KUDOS!
IEP Coordinator Assistant
Cottonwood Oak Creek School District
Ridgeview Community Unit School District No. 19 ~ Illinois
.........Go Solutions Group, Inc. provided excellent in-service training for the Fee for Service participants as well as the district bookkeeper and superintendent. The reports provided, the gentle nudging to maintain vigilance in reporting data as the year progresses rather than waiting until the end of the year and the overall cooperative and quick responses to any inquires have been exemplary.
The revenue generated in the Fee for Service category increased significantly for 2009 - 2010. This is due in part to the changes in the Administrative Outreach and state policies and procedures but also due to the training and other information provided to our staff involed in recording the data.
Sincerely, Larry K. Dodds, Ed. D.