My experience in working with Go Solutions Group has all been good. Staff members have consistently provided service professionally, quickly and have always been pleasant. They express willingness to help in any way they can and answer questions in a timely manner. I would recommend them to any prospective client.
Jan
Occupational Therapist
Ft Wayne, IN
Prairie-Hills Elementary School District 144~ Illinois
...........As far as a company to do business with, GO SOLUTIONS is one the best service providers that we have ever dealt with. Their customer service is exemplary and office staff is always available to entertain any questions or concerns that we may have. Along with the LEA, they provide training, instructional materials and electronic assistance in utilizing Go Claim, GSGI's internet-based data entry system.
Based on our experience, any company should be very pleased to be the one that does business with GO Solutions. They are professional, courteous, trustworthy and timely with submissions. We hope to have a long-standing relationship with this company.
Very sincerely yours,
Dr, Denise Julius, Director of Special Education
Go Solutions has done an excellent job this year of making updates and helping things run as smoothly as possible for the medicaid billing process. I appreciate their hard work and dedication to their job!
Sarah, SLP-M.ED
Douglas County Schools
Douglasville, GA
Customer service is exceptional! Calls are answered immediately and a representative is always available! The efficiency of the program along with monthly updates on entries, has allowed me to monitor the data more closely and double our claims from 20,000 to 40,000 since the beginning of the school year.
Carol
Darien SD #61
Darien, IL
Go Solutions staff is always available, informed, and helpful. The set up is great. Knowing they are there, makes billing a lot easier. Glenelle and Mindy are friendly and great teachers. It is an invaluable resource to our agency. It is the people that make it work so well.
Billing Medicaid is a lot of extra work for the SLP, PT, OT etc. – however, Heather Smith with GoClaim has made this as painless as possible for us in Glynn County. She appears to be very knowledgeable and addresses our problems/questions in a timely fashion.
David Ray Dockery
Speech Learning Pathologist
Glynn County, GA
I have worked with other Medicaid FFS companies but Go-Solutions is my first choice for customer support that is dependable, accurate, efficient and effective. I wouldn't hesitate to recommend them.
Susan Kirkland
Program Supervisor & Medicaid
Douglasville, GA
For the past several years, Go Solutions Group, Inc. has administered our districts Medicaid services and claims reporting. Their electronic reporting has streamlined this task tremendously from “the paper and pencil process.” used in the past. Our staff really appreciates their support in every way. I’m sure the district receives more reimbursement due to the ease of electronic reporting. The district surely saves money by not having district personnel handling these duties. Go Solutions is always willing to provide on-site training for new staff when they are hired into the district or as a refresher for current employees who have not been involved with these duties in the past. There is on-line help as well as a toll-free number to call a “Help Desk” if there are questions during their reporting. The reminders prior to reporting deadlines are very helpful to supervisors to be aware of staff needing to complete their duties.
I would highly recommend Go Solutions Group, Inc. to any school district considering this service.
Submitted by:
Sarah, Administrative Assistant
Student Support Services
Springfield Public School District #186
Springfield, IL
I just completed using your format for Medicaid billing. I loved the ease of recording and appreciate that you and your staff took into consideration the needs of each discipline, and the specific services that we deliver, to expedite the billing process! Kudos to you and your staff!
Mary Cay Puska, OTR
NCRESA, MI
School City of Hammond ~ Indiana
The School City of Hammond uses Go Solutions, Inc. for our school Medicaid billing agent. Go Solutions has the experience that our district needed to help keep track of records and file for Medicaid. We appreciate that Go Solutions is always on top changes in state and federal laws.
The School City of Hammond is very pleased with the service provided by Go Solutions,Inc. and will continue to partner with them in the future.
Sincerely,
Connie Manous
Director of Special Education