Go Solutions staff is always available, informed, and helpful. The set up is great. Knowing they are there, makes billing a lot easier. Glenelle and Mindy are friendly and great teachers. It is an invaluable resource to our agency. It is the people that make it work so well.
I would like to say that Heather Smith at Go Solutions Group, Inc. has been very helpful and informative to help me complete Medicaid billing online. I really appreciate all of the quick responses and support when I have needed help. Doing Medicaid billing online with Go Solutions has been much easier and less time consuming than in the past on paper. Thank you very much for your great online system for checking students, for billing and your great customer support!
Becky
Glynn County School District,GA
For the past several years, Go Solutions Group, Inc. has administered our districts Medicaid services and claims reporting. Their electronic reporting has streamlined this task tremendously from “the paper and pencil process.” used in the past. Our staff really appreciates their support in every way. I’m sure the district receives more reimbursement due to the ease of electronic reporting. The district surely saves money by not having district personnel handling these duties. Go Solutions is always willing to provide on-site training for new staff when they are hired into the district or as a refresher for current employees who have not been involved with these duties in the past. There is on-line help as well as a toll-free number to call a “Help Desk” if there are questions during their reporting. The reminders prior to reporting deadlines are very helpful to supervisors to be aware of staff needing to complete their duties.
I would highly recommend Go Solutions Group, Inc. to any school district considering this service.
Submitted by:
Sarah Hardy, Administrative Assistant
Student Support Services
Springfield Public School District #186
Springfield, IL
My experience in working with Go Solutions Group has all been good. Staff members have consistently provided service professionally, quickly and have always been pleasant. They express willingness to help in any way they can and answer questions in a timely manner. I would recommend them to any prospective client.
Jan
Occupational Therapist
Ft Wayne, IN
I have worked with other Medicaid FFS companies but Go-Solutions is my first choice for customer support that is dependable, accurate, efficient and effective. I wouldn't hesitate to recommend them.
Susan Kirkland
Program Supervisor & Medicaid
Douglasville, GA
This past week I completed a couple of Health Aide Review forms to submit to PCG for approval of ADLs. Thank you and the Go Solutions IT team for making the form in Go Claim work as I envisioned. It is so nice that so much information populates with accuracy. KUDOS!
Suellen Church
IEP Coordinator Assistant
Special Services
Cottonwood Oak Creek School District
Ridgeview Community Unit School District No. 19 ~ Illinois
.........Go Solutions Group, Inc. provided excellent in-service training for the Fee for Service participants as well as the district bookkeeper and superintendent. The reports provided, the gentle nudging to maintain vigilance in reporting data as the year progresses rather than waiting until the end of the year and the overall cooperative and quick responses to any inquires have been exemplary.
The revenue generated in the Fee for Service category increased significantly for 2009 - 2010. This is due in part to the changes in the Administrative Outreach and state policies and procedures but also due to the training and other information provided to our staff involed in recording the data.
Sincerely, Larry K. Dodds, Ed. D.
Superintendent
Customer service is exceptional! Calls are answered immediately and a representative is always available! The efficiency of the program along with monthly updates on entries, has allowed me to monitor the data more closely and double our claims from 20,000 to 40,000 since the beginning of the school year.
Carol
Darien SD #61
Darien, IL
Every interaction our district has experienced with the staff at Go Solutions has been positive. The team at Go Solutions is pleasant, helpful, professional and responds quickly when we have questions. Megan provided excellent, step by step on-site training to assist our service providers with their Medicaid claims. The Go Claim system is extremely user friendly and it has helped obtain our Medicaid reimbursements in a simple efficient manner.
- Jill, Director
Chicago Heights, IL
I would like to congratulate you on the excellent inservice you provided last week on Fee For Service Billing. It was the most complete explanation of the entire system that I have ever had in any district (Marengo, Olympia, McHenry County). I am actually starting to understand the whole system.
Also, thanks for agreeing to put in the new caseload.
Thanks again,
Cheryl
Speech Language Pathologist
Olympia, IL