I have worked with other Medicaid FFS companies but Go-Solutions is my first choice for customer support that is dependable, accurate, efficient and effective. I wouldn't hesitate to recommend them.
Susan Kirkland
Program Supervisor & Medicaid
Douglasville, GA
Go Solutions staff is always available, informed, and helpful. The set up is great. Knowing they are there, makes billing a lot easier. Glenelle and Mindy are friendly and great teachers. It is an invaluable resource to our agency. It is the people that make it work so well.
Angel
Western New Mexico University
New Albany-Floyd County Consolidated School Corporation~ Indiana
New Albany-Floyd County Consolidated School Corporation has used Go Solutions Group, Inc. for approximately seven years to process our Medicaid billing and has had good results with the services they provide. Their technical competence, knowledge, service and support have been excellent. We are appreciative in the fact that Go Solutions Group, Inc. actively monitors changes in State and Federal laws and regulations and is able to provide us with relevant information to assist us in making management decisions about our program. Go Solutions Group, Inc. has also assisted in lobbying the Indiana legislature to make positive changes in the Medicaid billing system for school systems.
Sincerely,
Fred McWhorter II
Director of Business/Treasurer
Billing Medicaid is a lot of extra work for the SLP, PT, OT etc. – however, Heather Smith with GoClaim has made this as painless as possible for us in Glynn County. She appears to be very knowledgeable and addresses our problems/questions in a timely fashion.
David Ray Dockery
Speech Learning Pathologist
Glynn County, GA
Go Solutions has done an excellent job this year of making updates and helping things run as smoothly as possible for the medicaid billing process. I appreciate their hard work and dedication to their job!
Sarah, SLP-M.ED
Douglas County Schools
Douglasville, GA
For the past several years, Go Solutions Group, Inc. has administered our districts Medicaid services and claims reporting. Their electronic reporting has streamlined this task tremendously from “the paper and pencil process.” used in the past. Our staff really appreciates their support in every way. I’m sure the district receives more reimbursement due to the ease of electronic reporting. The district surely saves money by not having district personnel handling these duties. Go Solutions is always willing to provide on-site training for new staff when they are hired into the district or as a refresher for current employees who have not been involved with these duties in the past. There is on-line help as well as a toll-free number to call a “Help Desk” if there are questions during their reporting. The reminders prior to reporting deadlines are very helpful to supervisors to be aware of staff needing to complete their duties.
I would highly recommend Go Solutions Group, Inc. to any school district considering this service.
Submitted by:
Sarah, Administrative Assistant
Student Support Services
Springfield Public School District #186
Springfield, IL
I love your service! My crazy volume has always made Medicaid billing so complicated. GoClaim and your personal support has made it so much better.
Thank You!!
Juliana Etchason
Nurse
Glynn County, GA
This past week I completed a couple of Health Aide Review forms to submit to PCG for approval of ADLs. Thank you and the Go Solutions IT team for making the form in Go Claim work as I envisioned. It is so nice that so much information populates with accuracy. KUDOS!
Suellen Church
IEP Coordinator Assistant
Special Services
Cottonwood Oak Creek School District
Customer service is exceptional! Calls are answered immediately and a representative is always available! The efficiency of the program along with monthly updates on entries, has allowed me to monitor the data more closely and double our claims from 20,000 to 40,000 since the beginning of the school year.
Carol
Darien SD #61
Darien, IL
Ridgeview Community Unit School District No. 19 ~ Illinois
.........Go Solutions Group, Inc. provided excellent in-service training for the Fee for Service participants as well as the district bookkeeper and superintendent. The reports provided, the gentle nudging to maintain vigilance in reporting data as the year progresses rather than waiting until the end of the year and the overall cooperative and quick responses to any inquires have been exemplary.
The revenue generated in the Fee for Service category increased significantly for 2009 - 2010. This is due in part to the changes in the Administrative Outreach and state policies and procedures but also due to the training and other information provided to our staff involed in recording the data.
Sincerely, Larry K. Dodds, Ed. D.
Superintendent