Go Solutions has been very quick to respond when we have asked for assistance. The system is easy to use, and I appreciate that past suggestions have been incorporated!
My experience in working with Go Solutions Group has all been good. Staff members have consistently provided service professionally, quickly and have always been pleasant. They express willingness to help in any way they can and answer questions in a timely manner. I would recommend them to any prospective client.
Ft Wayne, IN
Most SLP's are under multiple time constraints and mandates from many arenas during their typical school day. I appreciate how quickly and efficiently Heather provides new information and I appreciate all the changes that are being made so that SLP's can supply needed information in a quicker manner. All this really DOES matter to ALL school-based SLP's!!!!
Service & Support Team
Douglas County School System
For the past several years, Go Solutions Group, Inc. has administered our districts Medicaid services and claims reporting. Their electronic reporting has streamlined this task tremendously from “the paper and pencil process.” used in the past. Our staff really appreciates their support in every way. I’m sure the district receives more reimbursement due to the ease of electronic reporting. The district surely saves money by not having district personnel handling these duties. Go Solutions is always willing to provide on-site training for new staff when they are hired into the district or as a refresher for current employees who have not been involved with these duties in the past. There is on-line help as well as a toll-free number to call a “Help Desk” if there are questions during their reporting. The reminders prior to reporting deadlines are very helpful to supervisors to be aware of staff needing to complete their duties.
I would highly recommend Go Solutions Group, Inc. to any school district considering this service.
Sarah Hardy, Administrative Assistant
Student Support Services
Springfield Public School District #186
This past week I completed a couple of Health Aide Review forms to submit to PCG for approval of ADLs. Thank you and the Go Solutions IT team for making the form in Go Claim work as I envisioned. It is so nice that so much information populates with accuracy. KUDOS!
IEP Coordinator Assistant
Cottonwood Oak Creek School District
I love your service! My crazy volume has always made Medicaid billing so complicated. GoClaim and your personal support has made it so much better.
Glynn County, GA
New Albany-Floyd County Consolidated School Corporation~ Indiana
New Albany-Floyd County Consolidated School Corporation has used Go Solutions Group, Inc. for approximately seven years to process our Medicaid billing and has had good results with the services they provide. Their technical competence, knowledge, service and support have been excellent. We are appreciative in the fact that Go Solutions Group, Inc. actively monitors changes in State and Federal laws and regulations and is able to provide us with relevant information to assist us in making management decisions about our program. Go Solutions Group, Inc. has also assisted in lobbying the Indiana legislature to make positive changes in the Medicaid billing system for school systems.
Fred McWhorter II
Director of Business/Treasurer
I would like to congratulate you on the excellent inservice you provided last week on Fee For Service Billing. It was the most complete explanation of the entire system that I have ever had in any district (Marengo, Olympia, McHenry County). I am actually starting to understand the whole system.
Also, thanks for agreeing to put in the new caseload.
Speech Language Pathologist
Billing Medicaid is a lot of extra work for the SLP, PT, OT etc. – however, Heather Smith with GoClaim has made this as painless as possible for us in Glynn County. She appears to be very knowledgeable and addresses our problems/questions in a timely fashion.
David Ray Dockery
Speech Learning Pathologist
Glynn County, GA
I have worked with other Medicaid FFS companies but Go-Solutions is my first choice for customer support that is dependable, accurate, efficient and effective. I wouldn't hesitate to recommend them.
Program Supervisor & Medicaid